My real estate agent recommended Premier Restorations to do a major painting job and wood panel repair. These were both necessary in order to place my home on the market. I have always painted my homes because I want perfection. The prep work has to be right in order for the finished paint job to be right. However, due to the time constraint of my job and its hours, I agreed to contract the job to Premier Restorations. Its one of the best decisions I ever made. Premier Restorations sent Rob, who is an outstanding professional. The quality of his workmanship and knowledge far exceeded what I anticipated. Everything he did from start to finish was perfect, including very detailed prep work. The finished product was done to perfections, including the wood panel restoration. Also, Premier's price estimation was accurate with no surprises. Excellent and outstaning job!!
I am writing to strongly recommend Premier Restorations based on the excellent work they completed on my home in February/March 2013.
My wife and I own a vacation/rental home on the waterfront in the Middle Peninsula area of Virginia, and in February we had a nor’easter which caused flooding through our roof deck, front and side of the home. I had never worked through an insurance company to submit a claim before, so the process was quite daunting and intimidating for me.
I was recommended to contact Premier Restorations given their experience and strong reputation with this type of work. I was very relieved to learn that Premier can communicate directly with the insurance company to inform them of the restoration estimate and actual costs, which was a really valuable service for us given our limited knowledge of the insurance claim process.
The working challenge we had in front of us was timing and weather. As our home is a vacation rental, we had renters scheduled to arrive in 2 weeks. Other contractors had indicated to me that the work would take 4 weeks or more to complete. Premier assured me that they would do whatever it took to get the job done at a high level before our guests arrived – an imperative for us to maintain our own business reputation.
I was initially concerned because Premier is based about 3 hours from our home, adding to the timeframe challenge, but Premier navigated this by putting their team up in a local hotel for the duration of the project. They arrived 48 hours after the assessment was made, and showed up at the house every day before sun rise.
The weather was a complete nightmare – from freezing rain, to snow, to gale force winds coming off the water, these guys had to deal with it all. I presume many contractors would simply not show up in these conditions, but Bob and his team showed up every morning with a smile on their face and a no-quit attitude.
In addition to their sheer determination not to let the weather win, these guys are true craftsmen who clearly take pride in their work. The greatest asset given our home’s location was their knowledge of how to water-proof the home to the highest standards. Any water-front homeowner knows how important and difficult this can be! In the end, the home was back to its original beauty and completed in time for our rental guests to arrive on schedule. It was truly impressive.
Thank you Bob, Morgan, Morgan Jr. and the rest of the project team! I really hope we don’t meet again under the same conditions, but anytime we need any work done on the house, you will be the first people we call!
-Best regards, Adam
Dear Premier Restorations,
I am sending you this letter to thank you and your company for the tremendous job you did in repairing my home after the busted pipe we had in our living room. I have never experienced something such as that.
I truly appreciate how your company went above and beyond your call of duty to make me and my son as comfortable as possible. Your Employees were very nice and did everything they possibly could to keep us comfortable and informed as to exactly what was happening and what was expected to happen next.
I would like to personally thank Morgan for his communication as for he kept me updated as often as possible. Also bob worked hard at organizing the different crews in which it took to transform my house back to a home after the damages. I truly take my hat off to a very personable and professional employee by the name of Rob. Rob added the final touches and when he painted my home, he outdid himself!!! Absolutely FLAWLESS.
The job that you and your company did was of the highest quality and done in a manner that exhibited professionalism and sincerity. My Son and I thank you and your company for your efforst and professionalism during those rough times.
-Sincerely, Tracie Dalton
At this time my mother and family are entirely satisfied with Premier Restorations. There emergency services were prompt and timely during non-business hours. During a fire you can’t think of what to do, thank God they were around to guide us through in our time of need. Extremely professional, nice, helpful and very thorough. Please extend my compliments to the crews, office personnel and everyone else that was in assistance. I pray no one else will have to experience such an ordeal; but if they do I will definitely recommend Premier Restorations. Great Job!
-Patricia Williams
